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Hamish & Charlotte
Nicol    Tarbert Road,  Ardrishaig  Argyll PA30 8EP   t: 01546 603245

Allt-Na-Craig House
a delightful hotel on the banks of Loch Fyne

Terms and Conditions

Booking Terms and Conditions for Allt-Na-Craig House

All bookings for rooms will require a  Credit or Debit card to guarantee the booking.

All payments due on departure. Any Deposits taken are NON REFUNDABLE

If you wish to cancel we will not charge you prior to 28 days before the booking. Cancellation 28 to 14 days prior to booking we would charge 50% of the booking, 13- 8 days we will charge 75% and within 7 days the full amount will apply.

In the event of a no-show the credit / debit card would be charged in full

Our commitment to you when you book.

When you place a booking with us we remove the room or rooms from sale which means that we will turn down other booking as we have made a commitment to you. As we only have five rooms it is important for us to keep the rooms working. This is why we have these terms and conditions. 

Note To Travel and Booking Agents:-

All bookings accept from agents by phone, fax or e-mail are deemed to accept our terms and conditions. In the the unlikely  event that payment is late a £25 +vat late payment charge will be applied .

Booking Terms and Conditions for the Coach House

On confirmation a 20% deposit is required at the time of booking, payment may be by Cheque, Visa, MasterCard, Switch
or Delta. All deposits are NON REFUNDABLE

Balance is due 6 weeks prior to hire. All bookings made within 6 weeks full payment is due.

If no balance is forthcoming within the
7 days of the balance due date the owners reserves to right to assume the booking cancelled. Any paid deposit will be forfeited.

Cancellations up to 6 weeks loss of deposit, cancellation within the 6 weeks 100%.

We STRONGLY recommend that clients take comprehensive insurance to cover for all eventualities.

Heating is included within the rental price, based on a standard timer of 7 hours daily during the winter months. However if the heating is required full time this can be provided for and addition £50 per week.

Electricity is included up to the first £10 per week it will then be charged out at the standard rate of our suppliers at the tiime.

Pets are charged at £15.00 per week.

A £
350 security deposit,is required at registration this  will be returned on departure at the discretion of the owner/caretaker. This can also be done by the swiping of a Credit or debit card

The number of people occupying the property shall not exceed 6 guests (except for infants under 2).

The property and its contents must be left clean and tidy; the owner/caretaker reserves the right to make an additional charge if they feel this is not complied with.

All breakages must be replaced; guests must notify the owner of larger items so this may be done before the next let.

Refuse: We are happy to dispose of 1 dustbin load of refuse per week. Any excess including bottles must be disposed of at the local waste dump by the guest renting the Coach House

Arrival must not be before 4pm, and guests must depart the property by 10am or an extra day’s let will be charged. Earlier arrival and late check out can sometimes be negotiated with the owner/caretaker depending on the next Coach House let.
 

Our commitment to you when you book.

When you place a booking with us we remove the Coach House from sale which means that we will turn down other booking as we have made a commitment to you. As we only have the one cottage it is important for us to keep it working. This is why we have these terms and conditions.